SSL Encryption Secured
No selling of data to third parties
Secure Data Storage
GDPR compliance
Transparent Data Policy

432 Hz Privacy Policy — Your data is safe with us

At 432 Hz, protecting your privacy is our greatest responsibility. This policy clearly outlines what data is collected, why it is collected, and how it is kept secure.

Last updated: January 2026

Why Is Your Data Safe with 432 Hz?

We believe transparency is the best security. Here's a quick overview of the core pillars of our Privacy Policy.

🔐
Industry-leading encryption

432 Hz secures all your data with 256-bit SSL encryption. Your information is stored with bank-grade security, keeping it out of reach of unauthorized third parties.

🚫
No Sale of Data — Ever

432 Hz never sells your personal information. Sharing your data with advertisers or marketing agencies goes entirely against our policy.

👁️
You're in Control of Your Data

You can request to view, correct, or delete your stored data at any time. The data belongs to you — we are simply its custodians.

📋
Transparent Data Usage Policy

We are transparent about what data we collect and why. No hidden data collection, no invisible tracking — everything is clearly stated in this policy.

🌐
Adherence to International Standards

432 Hz adheres to international data protection standards. We use best-in-class global technology and practices to safeguard your privacy.

⏱️
Commitment to Fast Response

All privacy-related requests are processed within 48 hours. Your concerns are our top priority.


This privacy policy applies to your use of the 432 Hz website and mobile app. By using the platform, you are deemed to have agreed to this policy.

01 Policy Overview

432 Hz is a world-class Sports Betting and online gaming platform built for sports enthusiasts across Bangladesh. We believe your personal data belongs to you — and protecting it is one of our most important responsibilities.

This Privacy Policy explains what personal data 432 Hz collects, how it is used, where it is stored, and what rights you have over your information. It is written in plain, straightforward language so every user can easily understand it.

By using 432 Hz's website, mobile app, or any of our digital channels, you agree to this Privacy Policy. If you do not agree with any part of it, please stop using our services and reach out to our support team.

The 432 Hz Privacy Policy is built with your best interests in mind. We respect the trust you place in us.

02 What data we collect

432 Hz only collects data that is genuinely necessary to provide our services. We do not collect anything beyond what is needed. A detailed breakdown of each data type is provided below:

Information collected at registration

Personal identification information
Full NameFor your account verification and KYC process
Date of birthAge Verification — to confirm 18+ status (legal requirement)
Email AddressAccount communications, security alerts, and transaction notifications
Mobile numberOTP verification, transaction confirmation, and support communications
Current AddressFor KYC verification and legal compliance
NationalityTo comply with licensing regulations

Information Collected During KYC Verification

  • Copy of National ID (NID) or passport.
  • Proof of current address (utility bill or bank statement).
  • Proof of ownership of the payment method.
  • Selfie or live face verification (if required).

Automatically Collected Information

  • IP address and device information (operating system, browser).
  • Login time, date, and location.
  • Betting history and transaction records.
  • Session data and usage patterns.
  • Cookies and local storage data.

432 Hz never collects your bank PIN, full card number, or mobile banking password. If anyone asks for this information, it may be a fraud attempt — contact support immediately.

03 Purpose of data collection

432 Hz collects your data exclusively for the specific purposes listed below. Each purpose is fully justified and legally recognized.

Purpose Data Used Legal basis
Account Creation & Management Name, email, mobile Contractual obligations
Identity Verification (KYC) NID, address, date of birth Legal compliance
Processing financial transactions Payment information, transaction history Contractual obligations
Fraud prevention IP address, device info, login history Legitimate Interest
Customer support services Contact details and description of the issue Contractual obligations
Responsible Gaming Monitoring Betting history, session data Legitimate interests & legal compliance
Marketing communications (subject to consent) Email, mobile Your consent

You can opt out of marketing communications at any time via the "Unsubscribe" link in any email or by contacting our support team.

04 Data Sharing Policy

432 Hz never sells your personal data. However, limited information may be shared with trusted third parties under specific circumstances.

When Data May Be Shared

  • Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the information necessary to process transactions.
  • KYC service provider: Data may be shared with licensed verification agencies for identity verification purposes.
  • Legal Authorities: We are legally required to share information when directed by a court order or government authority.
  • Technology Partners: Cloud server and cybersecurity service providers are given limited access solely to keep our services running.
  • Fraud Prevention Agencies: Licensing authorities may be provided with information as part of suspicious activity investigations.

All third parties with whom data is shared are bound by strict confidentiality agreements. They may only use the data for the specified purpose.

What we will never do

  • Selling your data to advertisers or marketing agencies.
  • Using your data for unrelated commercial purposes.
  • Disclosure of your identity without your consent.
  • Granting unauthorized third parties access to our database.

05 Cookies & Tracking Technologies

432 Hz uses cookies and similar tracking technologies on its website and app to enhance your experience and ensure the platform functions properly.

Cookie Types

List of cookies used
Essential Cookies To maintain login sessions and verify security. The platform cannot function without these.
Functional Cookies To remember your preferred language, theme, and settings.
Analytics Cookies To understand which pages are used most — helping us improve the platform.
Security Cookies To detect fraud and prevent suspicious logins from multiple devices.

You can disable non-essential cookies from your browser settings, though some platform features may be limited as a result.

06 Data retention period

432 Hz does not store your data indefinitely. Each type of data has a defined retention period.

  • Account Information: For the duration of the active account and 5 years after closure (for legal compliance).
  • Transaction records: Minimum 5 years (in accordance with financial regulations).
  • KYC documents: 5 years after the end of the relationship.
  • Support communications: Up to 3 years after a dispute is resolved.
  • Log Files: 90 days to 1 year.
  • Marketing Consent: Until you opt out.

Once the retention period expires, data is securely deleted or anonymized so that personal identification is no longer possible.

07 Your Rights

Every registered user at 432 Hz has the following rights over their personal data. We fully respect and uphold each of these rights.

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Deletion

Under certain circumstances, you may request that your data be deleted.

Right to restrict processing

In certain cases, you may request that we restrict how your data is processed.

Right to Data Portability

You have the right to receive your data in a machine-readable format.

Right to Object

You may object to your data being used for marketing purposes.

To exercise any of these rights, email us at support@432hz.click. We will begin processing your request within 48 hours and complete it within 30 days.

In some cases, we may be legally required to retain certain data, which means a deletion request may not be fully fulfilled. We will always provide a detailed explanation when this applies.

08 Security Measures

432 Hz uses the most advanced technology and processes available to protect your data. Our security framework provides protection across multiple layers.

  • SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP verification for an added layer of security at login.
  • Firewall & DDoS Protection: Enterprise-grade firewalls to protect servers and databases against external attacks.
  • Regular security audits: Third-party cybersecurity experts regularly audit our systems.
  • Data Masking: Sensitive data such as passwords and payment details are stored in encrypted, hashed form.
  • Access Control: Only authorized personnel within our team have access to specific data.
  • Suspicious Activity Alerts: Instant alerts are sent whenever unusual login attempts or transactions are detected.

No method of transmission over the internet is 100% secure. However, 432 Hz is committed to ensuring the highest level of protection possible. If you suspect a security issue, contact us immediately at support@432hz.click.

09 Children's Privacy

432 Hz is an adults-only platform. No one under the age of 18 may use our services. We do not knowingly collect personal data from minors.

Age verification is mandatory at registration. If a minor creates an account using false information, that account will be terminated and all collected data will be deleted. If a parent or guardian becomes aware of such a situation, please contact us immediately.

10 Policy changes

432 Hz may update this Privacy Policy from time to time. Changes may be made due to legal updates, new technology, or changes in our services.

For significant changes, we will notify you in advance via your registered email or mobile number. For minor updates, the "Last Updated" date at the top of the page will be revised. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with our latest policy.

11 Contact Us

If you have any questions, concerns, or requests regarding our privacy policy, please get in touch. Our dedicated privacy team is always ready to help.

Contact Information
Emailsupport@432hz.click
Response TimeWithin 48 hours (on business days)
LanguageBengali and English
Enter subject"Privacy Request" — for a faster response

Start betting in a safe environment

Your privacy is fully protected at 432 Hz. Open an account today and enjoy the best Sports Betting experience in Bangladesh.


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